Building Success Together: How HTCH (”hatch”) Simplifies Client Communication for Architects
Customer satisfaction is one key ingredient for growing a successful architectural firm.
Making your clients satisfied long-term relies on an ability to leverage and act on their feedback. By implementing a solid feedback system, architects can quickly identify the right solutions and continuously improve the customer journey to keep clients coming back.
However, client feedback works in your favour until it comes in the form of 15 bullet points, with several sub-bullets and huge attachments, via three different platforms.
What’s next? You end up juggling one client’s email thread with various daily demands. Sometimes you struggle to locate the original sketch that has got buried in a hundred LINE texts.
Maximising productivity is easier said than done. It’s time for a practical, real-world solution!
HTCH provides professional architects and interior designers with a competitive edge that will help turn clients’ overwhelming texts into easily digestible visuals – all at your fingertips. This way, you can always track progress with minimum hassle while meeting the client’s expectations.
Everything you need to use the app comes in a simple, installation-free link. Main features include:
PROJECT TRACKER with user-friendly 3D pins and comment threads.
IMMERSIVE 3D VIRTUAL TOUR to explore every angle of the property on screen.
COLLABORATIVE WHITEBOARD that enables you to convey ideas with in-app sketching, drawing and image tools.
INSTANT NOTIFICATION whenever team members or clients post and share updates.
FREE TRIAL that allows two project quotas per user.
Visit https://www.htch.app/ to learn more about HTCH.
Or book a demo at https://www.htch.app/get-a-demo
